||Asterand Bioscience Return Policy
All return and exchange requests will be reviewed
and are subject to approval.
may return Materials that fail to meet the specifications set forth in the
purchase quote, purchase order or project brief to Asterand Bioscience for an exchange
for the same Materials. To
request an exchange for different Materials, please contact your business development associate or customer service representative
Return of Materials
reject any Materials, please provide Asterand Bioscience with written or
electronic notice of your intent to reject within sixty (60) business days of
your receipt of the applicable Materials.
include an indication of the basis for such rejection with the above required
notice to Asterand Bioscience.
Bioscience does not receive your notice within the applicable time limit stated
above, Asterand Bioscience will deem the Materials to have been accepted.
any Materials properly rejected in accordance with this policy, the customer
shall be entitled to return the Materials, in reasonable good condition, at
your expense, for replacement by Asterand Bioscience within sixty (60) days
post receipt of shipment.
Asterand Bioscience reserves the right to refuse
the return of any Materials that have been substantially altered in a manner
that affects the Materials’ size, format, weight or quality. Asterand Bioscience also reserves the right to
reject replacement when the determined issue is due to the client.
Return Policy is applicable to all acquisitions of Materials from Asterand Bioscience.
This Return Policy may be modified only by written agreement. This Return
Policy may be subject to agreements entered into by Asterand Bioscience and its
clients. Asterand Bioscience reserves the right to change the return/exchange
policy without notification.